ViralGrade

Privacy Policy

Last Updated: 10/15/2025

This Privacy Policy (“Policy”) explains how ViralGrade (“ViralGrade,” “we,” “our,” or “us”) collects, uses, discloses, and safeguards information when you use our website ViralGrade.com, web or mobile applications, and related services (collectively, the “Services”).

By using the Services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

1.1 User Content

When you upload videos, images, or other media (“User Content”) for analysis, the files are stored and processed as part of our service. We do not access your broader photo or video library—only the specific content you upload.

1.2 Account and Contact Data

If you create an account or contact us, we may collect your name, email address, password (stored in encrypted form), and any messages or correspondence. If you make a purchase or subscription, our payment processor handles your payment information; we receive only confirmation of the transaction.

1.3 Technical and Usage Data

When you use our Services, certain technical information is automatically collected as part of industry-standard web operations, such as your device type, browser type, operating system, IP address, and interactions with our website or app. We may also use reputable third-party analytics and measurement providers to help us understand usage patterns, performance, and how users engage with our content. This data is used only to operate, maintain, and improve the Services and is not used for interest-based or targeted advertising without your consent.

1.4 Cookies and Similar Technologies

We use essential cookies for functionality and, with consent, optional cookies for analytics or marketing. You can manage or disable cookies through your browser settings.

2. How We Use Information

  • Operate, maintain, and improve the Services;
  • Provide customer support and communicate with you;
  • Develop new features and enhance our algorithms;
  • Send updates or promotional materials (where permitted);
  • Comply with legal obligations and prevent abuse;
  • Analyze usage patterns in aggregated or anonymized form.

We do not sell or rent personal information.

3. Information Storage

User Content is stored and processed securely using reputable third-party cloud hosting and computing providers.

4. Data Retention

User Content and associated information may be retained to operate, maintain, and improve the Services, comply with legal obligations, resolve disputes, or ensure reliable operation.

You may request deletion of your data at any time by emailing hello@viralgrade.com.

5. Data Security

We implement safeguards designed to protect your data. While we use industry-standard encryption and access controls, no online service can guarantee absolute security, and you use the Services at your own risk.

6. How We Share Information

  • Service providers performing hosting, analytics, or support;
  • Payment processors to confirm transactions;
  • Professional advisors under confidentiality;
  • Legal authorities when required by law;
  • Corporate transactions such as mergers or acquisitions.

We do not sell or license your personal data to third parties.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, or delete your data; object to processing; withdraw consent; or request data portability. To exercise these rights, contact hello@viralgrade.com.

8. International Data Transfers

Your data may be processed in the United States or other countries that may not provide the same level of protection as your home jurisdiction. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses.

9. Children’s Privacy

The Services are intended for individuals 18 years of age or older. We do not knowingly collect information from minors.

10. Third-Party Links

The Services may contain links to third-party websites or applications. We are not responsible for their content or practices. Please review their privacy policies before interacting with those sites.

11. Changes to This Policy

We may update this Policy periodically. The updated version will appear on this page with a revised “Last Updated” date. Continued use of the Services after updates constitutes acceptance.

12. Contact Us

ViralGrade
75 Maiden Ln, New York, NY 10038
Email: hello@viralgrade.com